Re: Lectures and written communications

[Bernard Cleyet <anngeorg@PACBELL.NET>]

Is this a new one?:   The day preceding the prep. for an intended fusion
(with screws) of three of my cervical vertebrae, I received the
customary reminder (like the dentists').  The difference:  It was
computer generated, and the day before my TAD recorded it, I had
canceled the surgery (got a second opinion).

bc  who thinks Herbert's below, and the above, is a symptom of the
bottom line.

P.s. question:  When was the last time you purchased a lab. item in a
well made wooden case?


Herbert H Gottlieb wrote:
> There has been an interesting thread on this Phys-L network
> concerning the efficiency of  the lecture method and other
> methods of teaching.  Don Simanek claims that one major
> problem is that students have not learned how to listen, take
> notes, and then respond.
>
> But what happens to these students after they have been
> graduated from our universities and join corporate America ?
>
> Below is an example of  what just happened when I wrote a
> short note to the Olympus Camera  and the response that
> I just received from one of their college graduate employees.
>
> Any comments???
>
> Herb Gottlieb from New York City
>
> -------------------------------------------------------------------------
> ---------------------
> I wrote
>
>  In the rear cover of my Olympus Stylus camera, Serial  #5291063
>  there is a red-glass covered opening through which it is possible to
> see  the type and speed of film that is inserted in the camera.  The red
> glass  fell out of the camera and was lost.
>
> 1. Can camera be operated without the red glass cover?
> 2. Is a replacement red glass cover available?
> 3. If not, is it OK to operate the camera with black tape covering
>   the opening?
>
>  ------------------------------------------------------------------------
> ------------------------
>
> On Tue, 21 May 2002 11:46:37 -0400 cpgwebmail@olympus.com writes:
> > We were sorry to hear of the trouble you are having.
> >   Based on what you report, we would recommend sending the camera in
> > for  evaluation. We offer a free, no obligation estimate on the cost of
>
> > repair  and our repair fee's are well with in industry standards. They
> would
> > also  be lower than the cost of purchasing a new camera.  All repairs
> are
> > made by  Olympus trained repair technicians, using only Olympus parts.
> > A new,  6  month warranty for the entire camera, not just the work we
> do, is
> > given  once the unit has been serviced.
>
> > To have your camera evaluated for service, please send it, postage
> > prepaid  and insured, to :
> >
> > Olympus America Inc.
> > Consumer Products Group
> > 400 Rabro Drive
> > Hauppauge, NY. 11788 - 4258
> > Attn: Service Department
> > Tel : 800 622 6372
> > FAX - 631 881 6510
> >
> > When sending your camera in for service, please include the
> > following:
> > 1)  Name, address and daytime telephone number.
> > 2)  A detailed description of the problem.
>    >  It is not necessary to include the batteries, carrying case,
>    > strap,  or any other accessory items not in need of service.
> >   Please write down and keep your camera model and serial number for
> > your  reference.  Once the product has been received and evaluated, we
> > will mail  you a  free, no-obligation estimate on the cost of repair.
> Repair
> > work will  not begin until you provide authorization and payment.
>    You may also check  the status of the estimate, make payment and
>    approval  ( via Visa,  Master  Card, American Express) on our web
>    site with the units' serial  number and  your name at:.
> > http://www.olympusamerica.com/cpg_section/cpg_servicerepair.asp.
> >
> >  Once payment is received, repair turn around time is generally 12
> > business days to do the work. It will then be shipped back to you
> U.P.S.
> > insured.
>
> > You may also wait to receive our paperwork in the mail. If you
> > choose to  have the unit serviced, return our portion of the estimate
> along
> > with your  payment (Visa, Master Card, American Express or check).  In
> general,
> > repair time is within 12 business days from the day we receive your
> payment
> > and  approval.
>
> >     Should you choose not to have the camera serviced, return the
> > portion  of the estimate with the appropriate box checked off and we
> will
> > return it  (unrepaired)  but at no charge to you.