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Concerning the parent who called the professor and wanted a make-up test for the her son because he had an anxiety attack on exam day...cut
(1) Don't do anything illegal... such as talking to the parent. If a student is 18 years old (or older) and a parent calls, unless the student has signed a waiver giving you permission to talk to the parent, you have broken FERPA law if you talk to the parent. The few times a parent has called me, and there is no waiver, I simply tell the parent it is illegal