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There's a message in there. Possibly a very important message.
The message is, alas, somewhat impressionistic, not 100% explicit.
So the question remains, exactly what is this student expecting that
she's not getting? There is a golden opportunity to make progress
here, by following up on this. (There's also a big opportunity
to mess up, for instance by getting defensive or combative, which
would silence the student and shut down a very valuable communication
channel.....)
Also remember that for every student who speaks up, there may
be 10 students who feel the same way but don't speak up.
[snip]
Get over it. Now. Students can smell fear.
They can also smell disrespect.