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...[don't] be too hard on Bill Gates,
as he is giving people
many of the features they say they need.
The fact that these features are
misused or that some users do can not handle the newer formats is not really
his fault.
You are in the position of trying to loan a CD to a person who
only has an antique record player. Both disks are round with a hole in the
middle, but there are no universal players for both. There are universal
players for virtually all format E-mail messages.